Job Title: Front Desk Officer – Banking Sector
Location: Hyderabad
Experience: 1–2 Years
Employment Type: Full-time
Industry: Banking / Financial Services
Job Summary:
We are seeking a courteous, professional, and customer-focused Front Desk Officer to be the first point of contact at our bank branch. The ideal candidate will manage the reception area, handle client inquiries, and support administrative tasks while maintaining a positive and efficient environment.
Key Responsibilities:
Greet and welcome customers and visitors in a professional manner.
Direct clients to the appropriate bank personnel or departments.
Handle incoming calls, emails, and other communications efficiently.
Manage appointment scheduling and meeting room bookings.
Maintain cleanliness and organization of the front desk and lobby area.
Assist in processing basic banking forms and document collection.
Support day-to-day administrative tasks and filing.
Ensure security protocols are followed for visitors and staff.
Respond to customer queries and escalate issues to the relevant teams.
Maintain confidentiality and professionalism in all interactions.
Requirements:
Bachelor’s degree (preferred) or equivalent diploma in any discipline.
0–2 years of experience in customer service, front office, or similar roles.
Excellent communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).
Pleasant personality with a customer-first attitude.
Basic understanding of banking products and services (preferred).
Good organizational and multitasking abilities.
What We Offer:
Competitive salary and benefits
Opportunity to work in a reputed banking environment
Professional growth and learning opportunities
Friendly and supportive team culture
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
