Job Description:
🎯 Job Title: Collection Executive
📍 Location: Hyderabad (Field & Office-based)
🕒 Experience: 1–3 Years (preferred in loan or EMI collections)
📄 Employment Type: Full-time
Job Summary
Zebtra / NK Bank is seeking a responsible and proactive Collection Executive to manage recovery and follow-up on overdue loan and EMI payments from customers. The ideal candidate should have experience in field visits, customer interaction, and loan account handling with a focus on achieving monthly recovery targets.
Key Responsibilities
- Follow up with loan defaulters via phone calls, messages, and in-person visits
- Visit customers at their residence or workplace to collect overdue payments
- Explain due amounts, payment terms, and consequences of non-payment
- Update collection status in the system and maintain proper documentation
- Coordinate with the branch and accounts team for account status updates
- Ensure all recovery efforts are conducted in a professional and lawful manner
- Escalate chronic or high-risk cases for further legal or senior management action
- Achieve monthly collection and recovery targets
Candidate Requirements
- 1–3 years of experience in loan recovery, collections, or field sales
- Good communication skills (Telugu, Hindi, English preferred)
- Must be comfortable with field visits and direct customer interaction
- Basic understanding of loan documents and EMI structures
- Ability to handle tough conversations and resolve disputes tactfully
- Should have a valid two-wheeler and driving license
- Familiarity with MS Excel or collection tracking tools is a plus
What We Offer
- Competitive fixed salary - 15K + Incentive
- Incentives based on monthly collection performance
- Fuel reimbursement for field visits
- Training and guidance from senior team members
- Opportunity for growth within the bank’s operations and credit department
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
